Email transactions will come from Shopify, depending on how you set this up in your Shopify store.

*Please follow our guide to setup your emails with our customer support information*

By default, your buyers will receive an order confirmation email as well as a shipping confirmation email with tracking numbers. 

GearLaunch sends an additional email on your behalf to customers that have purchased GearLaunch items. This email provides the customer support information so your customers will contact our team with any issues or concerns. 

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